RJ Auburn - One Step Beyond

This week I am happy to welcome Dan York to the Voxeo team. Dan will be working for me in the Office of the CTO and will be focusing on emerging communication technology trends and helping out with representing Voxeo in the standards organizations like the IETF. Dan is an expert in the VoIP security space and has been an active VoIP blogger for several years now. Previously he worked in the Office of the CTO for Mitel.

Dan has a nice post about starting at Voxeo over on his Disruptive Telephony blog. If he’s not already in your newsfeed I would definitely take a moment and add him to your list.

Being a Mac user currently I need to put up with VMWare or Parallels in order to run Prophecy our premise IVR platform (At least until Prophecy 9 is released). For the most part everything works perfectly except for our SIP phone when running under VMWare Fusion. Sadly this one problem was really really nasty because it would cause the entire VM to crash leaving your VM config and disk file locked and required manual work to recover from. Our engineers had been unable to pinpoint what the problem was other then it was being triggered by some of the sound card tricks we have to do to make g711 ulaw play correctly on windows without occasional blips (thats another story for another day). We have sent bug reports off to VMware but never heard anything back about what the problem might be. For long longest time now I just put up with using SJPhone on the Mac side and avoiding the SIPPhone inside windows.

Anyway, today I decided to try the VMWare Fusion 1.1 beta build and I was thrilled to find out that it looks like this bug is fixed. I managed to place about 30 calls without having any problems when before it was would lock up about 1 in 4 times. Anyway, this release is highly worth downloading if you have struggled with this problem on a Mac.